Your resident wandered
at 2 AM.
Can you prove your team responded?
Safe Return monitors every resident wearing a smartwatch — and escalates automatically when no one responds within 15 minutes. Every alert, every action, every outcome: documented.
THE REALITY OF MEMORY CARE
Every memory care facility knows this scenario: A resident slips out during shift change. The night aide doesn't notice for 20 minutes. By then, they've crossed a parking lot and reached the road.
The family calls. The state inspects. The lawsuit follows.
It's not a question of IF — it's a question of WHEN. And when it happens, the only thing that matters is: did your system catch it, and can you prove it?
Source: ISRID (International Search and Rescue Incident Database)
HOW IT WORKS
Designed for facility workflows
RESIDENTS WEAR A SMARTWATCH
Families provide a cellular Apple Watch or Galaxy Watch. No proprietary hardware. No device inventory to manage. The watch they already own becomes a safety system.
YOUR STAFF MONITORS THE DASHBOARD
Real-time status of every resident — from the nurses' station. Color-coded alert levels. One glance tells you who needs attention. Role-based access: Admin, Nurse, Aide, Viewer.
THE SYSTEM ESCALATES AUTOMATICALLY
If a resident leaves the safe zone and no one responds within 15 minutes, EMS is dispatched automatically. No manual calls. No missed alerts. No gaps in coverage — even at 2 AM.
EVERY INCIDENT. DOCUMENTED.
Your liability shield
This isn't just monitoring — it's your compliance record.
Surveyors, families, and attorneys all ask the same question: “What did you do when it happened?”
Safe Return answers it for you. Automatically.
WHEN A RESIDENT WANDERS, SAFE RETURN LOGS:
Every timestamp. Every action. Exportable.
FAMILIES STAY CONNECTED
The cost model that works for everyone
Each resident's family uses the Safe Return mobile app on their phone. They see their loved one's status, receive alerts, and can view mission history — all on their own device, at their own pace.
The family pays for their own Pro subscription ($29.99/mo). The facility pays only for the command center platform.
SPLIT PAYMENT MODEL
Facility pays
Platform + dashboard + staff access
Family pays
Watch + cellular plan + monitoring
No inventory. No hardware risk. No device management. Facility tells each family: “Bring a cellular smartwatch. We handle the rest.”
SEE IT IN ACTION
The command center your staff will use
A live demo environment — “Sunrise Memory Care” — shows exactly what your nurses' station screen would look like. 10 residents, active alerts across DEFCON levels, full escalation timeline with timestamps.
10
Residents
4
Alerts Active
3
Staff Online
1
DEFCON 1
Mock data from Sunrise Memory Care demo — what your staff sees in real time
Credentials emailed to qualified leads only
GETTING STARTED IS SIMPLE
No hardware. No IT. No long-term contract.
Most facilities are live within a single onboarding call.
PRICING
Custom pricing for your facility
Every facility is different. We build a plan around your census size, staff structure, and coverage needs.
TYPICAL STRUCTURE
Platform Fee
Covers dashboard, all staff accounts, and support. Billed to the facility monthly. Custom rate based on census size.
Family Subscriptions
Each family pays $29.99/mo for their loved one's monitoring. Billed directly to them through the App Store or Play Store. You never handle individual family billing.
No per-device fees · No hardware costs · No hidden charges
FAQ
Frequently asked questions
What hardware do we need?
None. Each resident's family provides a cellular Apple Watch or Samsung Galaxy Watch. Your staff uses the web dashboard from any computer at the nurses' station.
What if a family doesn't have a smartwatch?
We can advise on the most cost-effective options. A refurbished cellular Apple Watch SE starts around $180. Many families already own one or are happy to purchase one for their loved one's safety.
How does billing work?
Your facility pays a monthly platform fee (invoiced). Each family pays their own $29.99/mo subscription through the App Store or Play Store. You never handle individual family billing.
Do you require a long-term contract?
No. Month-to-month. Cancel anytime. We also offer annual agreements at a reduced rate for facilities that prefer budget predictability.
Is the data HIPAA compliant?
Safe Return uses Supabase (SOC 2 Type II certified) with row-level security. Location and health data is encrypted at rest and in transit. We are pursuing a formal BAA for enterprise customers.
Can families see other residents' data?
No. Each family only sees their own family member. Staff see all residents in their organization based on their role (admin sees everything, viewer sees status only).
What happens if the watch battery dies?
The system detects low battery and alerts staff before it reaches critical. If signal is lost for 120 seconds, a dead-air protocol triggers automatically.
Can we do a trial with a few residents first?
Absolutely. Most facilities start with 3–5 residents and expand after seeing the first month's results.
REQUEST DEMO ACCESS
Let's set up your demo
Fill this in and we'll reply within 24 hours with credentials and a custom quote.
Your residents deserve
to be found.
Your team deserves to be covered.
SCHEDULE A DEMOsupport@safereturn.care